Boston Inspectional Services Department (ISD)
Official building department contact workstation for Suffolk County (Boston), Massachusetts. Phone lines, online plan submittal portals, and physical office address.
🏛️ Office Address & Contact
⏱️ SLA & Plan Review Specifications
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Navigating Submittals & Plan Check Reviews at Boston Inspectional Services Department (ISD)
The Boston Inspectional Services Department (ISD) serves as the primary municipal Authority Having Jurisdiction (AHJ) for structural, electrical, plumbing, and mechanical code compliance across Suffolk County (Boston), Massachusetts. The department oversees plan review intake, issues official building permits, and conducts mandatory field inspections for all residential and commercial construction under 780 CMR Massachusetts State Building Code.
To avoid submittal rejections or intake delays, contractors and architects submitting plans to Boston Inspectional Services Department (ISD) must ensure that all submittals comply with enforced code standards (Ninth Edition 780 CMR Building Code and Stretch Energy Code.) and include all required PE/RA engineering stamps, site utilities details, and contractor license filings.
Boston Inspectional Services Department (ISD) utilizes electronic plan review (EPR) portals for digital submittal of vector PDF plan sets, structural engineering calculations, and COMcheck energy compliance reports. Ensure all sheets are unlocked and oriented correctly prior to uploading.
Field inspections must be scheduled at least 24 hours in advance by contacting the automated inspection hotline at (617) 635-5300 or through the online portal. Approved job-site plans and permit inspection cards must be physically posted on-site at all times.